Appointments

Before requesting an appointment with one of our clinicians, it may be worth looking at our referrals page to check if a surgery appointment is needed for the service you require.

How to Request an Appointment

You can request an appointment in the following ways:

• Visiting our Consulting Room
• Online at: Patient Access
• Calling the surgery on 0161 224 2452

What’s the Problem?

If you require an appointment during the week, the booking service is from 08:45-10:00. You will be required to leave your name, telephone number, and a brief reason as to why you have requested to speak to or see a GP. You will then receive a call back from one of our GPs, usually within two hours.

The GPs will then allocate the appointments available for the day, after a triage has been performed on the patient. Please be aware that there are only a limited number of slots available each day.

We also offer telephone consultations, but do advise that this may not always appropriate depending on your medical condition, and in some cases, you may be required to arrange a face to face appointment so that the GP may assess your need as necessary.

Child Appointments

If your child is unwell, they will be triaged and seen on the same day if your GP considers it appropriate.

Routine Appointments

Emergency appointments for the same day can be booked by calling in the morning between 8:45 am and 10 am from Monday to Friday. Routine appointments are available as per availability in the afternoons.

We also have an extended hours service. This is available on Wednesdays 18:30 – 21:30 pm, for those who cannot attend core hours due to work commitments.

You can request an appointment in the following ways:

• Visiting our Consulting Room
• Online at: Patient Access
• Calling the surgery on 0161 224 2452

Urgent Medical Problems

Urgent appointments are for situations that cannot wait. You must ring anytime before 18:30, and explain fully to the receptionist the nature of your emergency so that she is able to accommodate you accordingly.

We will see all real emergencies on the same day. You may be asked for your contact number details for the GP to call you back, and this will usually be within two hours.

If your problem is very urgent and serious, or if you have had an accident or injury, you may wish to attend your local accident and emergency department, or call an ambulance by dialling 999.

Extended Access Appointments

Extended access appointments are available with limited availability. These need to be booked through the practice for times when we are not open. 

Please speak to reception for further information.

You will not see your usual GP as this service is covered at a separate site with locum doctors only. They will have access to your medical records online if you book into the service.

Transport Requests

The surgery is able in some cases to arrange transport for patients to attend their first hospital visit. The hospital will need to arrange the transport for any subsequent visits or follow-up. We will need at least five working days’ notice before an appointment to make the arrangements.

Cancelling an Appointment

If you are unable to keep an appointment please let us know as soon as possible. This may enable someone else to be seen.

The NHS App

Home Visits

Home visits are to be requested for house bound patients only.

If you are too ill to attend surgery, please telephone before 10.00am to speak with the Duty Doctor.

The doctor will phone you back at the end of morning surgery to assess the problem and decide if a home visit is necessary. Requests received after midday will normally be visited the following day unless medically urgent.

Emergencies will be attended to immediately.

Lack of personal transport is not a valid reason for a home visit.